Tag: Edmonton Transit System

Captive Transit Series Part 9: Construction Zone Bus Stops

Posted in Edmonton, lifestyle, Local Establishments, Personal, Politics, Reviews, Social Issues, UncategorizedTagged , , , , , , , Leave a comment
A street in Edmonton with a temporary bus stop made with cement barricade, wooden platform, and 2 x 4 for the fencing.

By: Giselle General

This is part of an ongoing series of posts discussion issues I personally encounter while taking public transit in Edmonton. Links to other posts will be added on an ongoing basis:

What is a Captive Transit User? I learned about the term for the first time from the City of Edmonton’s website. The easy definition is: someone who takes public transit because it’s the best (or only available) option for them to travel around. The part about feeling ‘captive’ comes from the restriction that sometimes comes up, perhaps because one is too poor to own and maintain a vehicle, one does not know how to drive, or for medical reasons, cannot operate a vehicle. In many ways, I relate to this a lot. Though I’m pretty fortunate to afford the occasional taxi ride, and with my husband having a car.

I jokingly refer to my current place of residence as the “West End Construction Pandemonium Zone.” Although that is true, I cannot monopolize the title. All the different areas along the LRT construction route, whether the east one from Mill Woods to Downtown or the west one, really fall under this category. When I tell exactly where I live, though, people agree and do the small cringe that shows sympathy.

Funny enough, my commute taking the bus to and from our neighbourhood is overally pretty smooth. The issues I encounter are not any more different than my previous homes or workplaces. The new experience for me over the past year is the slight changes in the bus stops. Whether the east bound or west bound ones, every few months or so, the bus stop gets moved a block or two away. This is so the construction company has full access to the stretch of road where they are doing underground or above ground work. 

As a result, I had to pay attention to my surroundings and check the navigation apps. and I had to calculate extra walking time, and it’s best not to be surprised. The worst feeling is having to run to go to the nearest bus stop and see the bus zip past you. Learned that the hard way a few times. 

I learned that for drivers, there’s a bit of a learning curve as well. Sometimes, their digital screen doesn’t immediately update and so they will not be allowed to stop and let passengers disembark. 

The temporary bus stops would have the usual sign used in regular bus stops, but that’s where the similarities end. Since the stops sometimes have to be positioned in the middle of the road or right beside a sidewalk, there were these wood structures with platform and railings set up. There are no seats or roofs either. Depending on the location the ramp for wheelchair users are set up different ways. I suppose, portability is a factor in these structures so they can be moved wherever they are needed.

Snow clearing was something I worried about since construction zones are left untouched. This winter has been very, very good, perhaps even safer than the sidewalk near the houses. I suppose sparing a bucket of gravel to deal with an icy patch is barely noticeable given the amount of construction materials they have to use. I hope that this continues for however many more winters to come.

Being sneaky with jaywalking (oops) is something many of us bus riders do, because taking the very very longer way to cross the street and catch the bus is a pain in the butt. I am careful and know my basic safety principles when crossing the street so fingers crossed I don’t get hit by a car. Besides,  as a result of the construction there are fewer lanes on this major road, basically cut in half. So crossing the street the jaywalking way is like crossing a residential street that feels like an unmarked crosswalk. Let me be clear I’m not actively endorsing this – do at your own risk.

And there are times when the bus stop comes a lot closer to my house and it’s really nice. This is the case for the west bound bus stop where I disembark on my way home.

It takes diligence and responsibility of not only the city, but the construction company to ensure that residents and users of the road have a manageable experience, especially for a project that will take years – maybe even close to a decade, to be completed. 

My husband and I also walk by the construction area (of course just by the periphery and we stay outside the barricades), and observe the process. We can’t help but trade jokes about the pillars being constructed, given what happened in the summer of 2022. I’d take photos of the construction areas and sent them to my family group chat. My brother-in-law teases me that I’m overly generous and optimistic about when the construction will be completed. Well, I’d love to take his son, my nephew, on a cool train ride before he enters first grade so I can gain some ‘cool auntie’ points. 

The only other thing I hope that temporary bus stops have is better shelter from the heat and cold. Given that many of the regular bus shelters and stops don’t have it, perhaps it is a pipe dream. But, it never hurts to dream, right? It would also help in the summer construction months, to shield my eyes from the dust cloud right after a bus pulls over.

Transit Routes Made us Move! The Captive Transit User Series: Part 8

Posted in Edmonton, lifestyle, Politics, Social Issues, UncategorizedTagged , , , , , , , , 1 Comment
A snowy sidewalk with a sign saying "ETS Bus Stop" learning against a teelphone pole.

By: Giselle General

This is part of an ongoing series of posts discussion issues I personally encounter while taking public transit in Edmonton. Links to other posts will be added on an ongoing basis:

What is a Captive Transit User? I learned about the term for the first time from the City of Edmonton’s website. The easy definition is: someone who takes public transit because it’s the best (or only available) option for them to travel around. The part about feeling ‘captive’ comes from the restriction that sometimes comes up, perhaps because one is too poor to own and maintain a vehicle, one does not know how to drive, or for medical reasons, cannot operate a vehicle. In many ways, I relate to this a lot. Though I’m pretty fortunate to afford the occasional taxi ride, and with my husband having a car

It finally happened! Well, technically the decision was last December which is already half a hear ago. Putting up with the huge change in transit routes in my former neighbourhood, in addition to re-evaluating my life after losing in the the municipal elections, prompted me and my husband to sell our home.

This time around, I didn’t need to grab a paper map of all the city-wide bus routes. Google Maps is much more handy this time around. So it is much easier to assess the bus routes to and from downtown and other parts of the city, at various times of the day.

In addition to the very desirable financial aspect of being mortgage free, having access to bus routes similar to the former number 4 route, or better, is a key criteria. And that is absolutely what we achieved in the townhouse we bought near the Misericordia Hospital on the west end. We officially moved in Spring 2022.

I used to want roommates. Now I want affordable. And always, I need the bus…

https://www.cbc.ca/news/canada/edmonton/first-person-henday-project-giselle-general-1.6441221

This time around, the routes I have access to is many times better than my former neighbourhood. In my former home, I was already happy with that one bus route since it is so frequent and available from early morning and late night. Now, since I am along the major road which is 87 avenue, I have access to two of these frequent bus routes, in addition to several 3-digit community routes and 2-digit cross-city routes. And many times, when I have to do errands, walking is a very feasible option. Walking under 20 minutes, I have access to many five business plazas, including West Edmonton Mall!

Living in a place with convenient transit and walking routes meant I haven’t had a taxi or rideshare trip since May, and as of writing this it is already July! In the past, when I am running a bit late going home from work, I’d take a taxi or rideshare. My monthly budget for this is about $150 a month. Looks like I will be way in the green at the end of the year.

Even the construction happening right next to me isn’t a bother at all. The construction company seems to diligently make efforts to provide proper signage for detours for cars and pedestrians, and adequate notification if construction needed to be a bit noisy at night. Sure it might be about a decade or so, but it would be even more remarkable when we have an LRT station just a stone’s throw away.

This is the ultimate goal, what I hope everyone can have – to have “transit so boring you don’t even check the schedule”. This is my experience now, and in my opinion, that is what it takes for people to trust and choose transit as a serious mode of transportation living in this city.

“Sprinting While Connecting” The Captive Transit User Series Part 7

Posted in Edmonton, Local Establishments, Politics, Social Issues, UncategorizedTagged , , , , , , 2 Comments
A stylish professonal woman by a sidewalk during the day waving for a bus.

By: Giselle General

This is part of an ongoing series of posts discussion issues I personally encounter while taking public transit in Edmonton. Links to other posts will be added on an ongoing basis:

What is a Captive Transit User? I learned about the term for the first time from the City of Edmonton’s website. The easy definition is: someone who takes public transit because it’s the best (or only available) option for them to travel around. The part about feeling ‘captive’ comes from the restriction that sometimes comes up, perhaps because one is too poor to own and maintain a vehicle, one does not know how to drive, or for medical reasons, cannot operate a vehicle. In many ways, I relate to this a lot. Though I’m pretty fortunate to afford the occasional taxi ride, and with my husband having a car.

This particular write-up combines two of the issues I am passionate about as a person who is unable to drive: public transit and snow clearing.

I think it is a right of passage for any Edmontonian to channel their inner cheetah, or kangaroo, or Usain Bolt, to get off the bus and train they are currently in, see the connecting bus or train for the next part of their journey, and run to catch it like your life depends on it. It may be an exaggeration to say that your life is over if you miss your connecting bus or train, but it can be quite inconvenient, a great cause of stress and a waste of money and time when you do.

During my early university years, for my morning classes I would hop off the #119 Bus at the West Edmonton Mall Transit Centre, and then sprint to catch the #4 or #106 to go to the University of Alberta to make it on time for my 8 AM class. Going home is the worst part though, particularly after 9 PM. if I missed the #136 bus, I’d have to wait another half hour (or during the years before 2010, it is an hour-long wait) to get home, and my tired self just feels that is too much. So I’d take a taxi, spend $25 to get to my home in the Hamptons neighbourhood on the west side of the Henday. At the time, it’s so far west, that when I say the street address, taxi drivers get confused and say “What? That’s a street number beyond the 200! Where is that?”

When transit facilities expanded and the Lewis Farms Transit Centre opened in 2011, I had more travel options and it was nice! I can take the express morning bus straight to South Campus LRT, and upon disembarking, I’d sprint to catch the train heading to the University of Alberta North Campus. Now that I think about it, even through the winter months, not a single time did I slip on ice or slush, fall and hurt myself while sprinting to catch the train. Sure, sometimes I miss the but or train I meant to catch, but the mantra I tell myself while still trying to sprint is “better late than injured”.

I know that many people find transit unreliable because of the issues with connections. It’s tricky because on one hand, I understand the expectations of promptness. If the app or the map says that the bus is arriving at a certain time, it better arrive that time, right?

A street intersection during winter with a transit bus passing by.

But at the same time, road conditions certainly affect the speed of the bus from one stop to the other, and from one transit station to the other. Many things can cause micro-delays that add up, from a passenger with a wheelchair boarding or disembarking, letting a mother duck and her ducklings cross the street, or a bus driver deciding to help an elderly person take their groceries home. Perhaps the LRT is delayed because of people trying really hard to squeeze in, or holding the door open for that poor fellow running to catch the LRT. There’s so many factors.

This last winter, when the roads were so dangerously icy due to the freeze-and-thaw conditions, Edmonton transit told all buses pull over and stop operating for an hour until it is less icy. I imagine that derailed many people’s commutes, but I also understand that driver safety is important. Better be late than the city spending hours of time and lots of money rescuing buses that crashed.

The mobile app of the the city 311, also has a new feature now where people can report whether a bus is late. I hope this is something that people use more often. The social media account for transit is not as responsive as the one in Calgary so venting about it on social media is not as effective.

Going back to the panicked moments when catching my connecting bus or train, I’m so relieved that I’ve never slipped and smashed my face onto the concrete. Particularly for the South Campus LRT station which I used almost daily for a while, whenever there’s a heavy snowfall I see the city staff using all tools and equipment to clear snow on the go, from manual shovels, a bobcat, to what I nicknamed as the “motrorized rolling snow brush thingies”. I’m grateful for the quality of their work and I hope they continue to be able to do this.

Now that I moved to a new neighbourhood where transit is much more frequent (on peak hours I have a bus that comes every 10 minutes or less, and in the evenings, every 15 minutes or less). So I will likely not need to sprint and chase the bus to go to my usual destinations. It’s about time, as my knees and my feet are not in the best shape. This is what I wish for people all over the city, to have transit coverage so boring you don’t worry about when the next one is coming.

Storytelling time: My First and Scariest Winter Slip-And-Fall Incident

Posted in Edmonton, lifestyle, Local Establishments, Personal, Self-Care, Social Issues, UncategorizedTagged , , , , , , , , Leave a comment


By: Giselle General

So this happened during my first winter here in Edmonton, back in 2008. There’s a lot of things to learn and navigate and get used to. I learned that winter looks and feels different in different provinces. Things are starting to settle after moving here in July. I have a stable retail job, and I’m earning enough money at the time, I started dating someone who I fondly called my first Canadian boyfriend. And I am navigating all the different schedules and routines I need to do so I can go to the two schools I’m attending which is the University of Alberta and also McEwan University which was called at the time Grant McEwan College.

I worked the closing shift in the retail store where I was working, which is Future Shop at the Terra Losa business centre. It is located on 95th Ave and 172nd St and commuting in the evening was tricky at the time. You have two choices: be lucky and take the bus that is coming along less frequently from the area to the mall and then catch the bus from the mall to our house on the West End. Or if there are no longer buses that are passing through the business centre , take a 25 to 30 minute walk from the store to West Edmonton Mall, through the mall, to the transit station along 87th Ave. This walk is actually nice and refreshing most of the time, especially in the fall or spring or summer months. But winter is a whole different ball game.

Concrete parking lot covered in ice.
This is how the parking lot was like in terms of icyness, but at night!

You see, at the back of this giant mall, West Edmonton Mall, there’s an overflow parking lot along 90th Ave where people can park their cars if the multi level parking areas all around the mall are too full. Essentially I’d walk through a residential neighborhood , walk through that parking lot, cross to into the mall, walk through the mall, and then get out on the side of the mall where the transit station is.

The thing is in the winter, this parking lot is like a giant, giant ice rink. The reality is, if lots of snow falls into the ground and if left untouched by snowplows, trucks or snowblowers, that pile of snow – however many inches it is – it gets packed down. Then, if in a couple of occasions the weather gets warmer the surface layer of the snow melts a little bit and it becomes ice and that can happen over and over. Cars would not have a difficult time navigating the parking lot because they have tires. It might be a bit slippery driving around but that’s pretty much it. However for people on their feet it gets a bit more tricky.

That night, I decided to walk from my workplace to the mall because it was a night that is not too cold so I thought I can handle it. I’m still dressed for the weather though, I have my nice long winter coat that we bought not too long ago from Winners , and I have this really nice and warm knitted hat that I got from my cousin’s and aunt’s place in Ontario. It’s really thick, thicker than most hats. And it is really cozy with a nice little flower knitted on the brim.

Woman wearing a black winter jacket, multi color scarf and white knitted hat with a yellow knitted flower.

As I left the residential area of Summerlea, passing through the playground and entered the parking lot I realize I’m in big trouble. There are hardly any cars around, there’s the very faint light from the street light switch was not helpful in helping me identify where is a section of the parking lot that is the least icy. You know, how you can usually differentiate between the really really slick shininess of an icy sidewalk and the pathway where it’s just snow that is a little bit bunched up but you might have more traction. That night was not my lucky night.

So I did the only thing I can do . I started walking baby steps, little tiny steps to get as close and to get across as quickly as possible. Here’s the tricky thing. I am very aware what time the bus I’m taking will be departing, 9:58 PM. If I do not catch the bus, since it’s already almost 10:00 PM, I need to wait one full hour for the other bus before I can get home. So I’m conflicted! I need to walk slowly because it’s so icy and scary but at the same time I have this bus I need to catch . I’m so happy that there’s no one else in that parking lot because every three steps I would slip a little bit and scream!

I was about halfway through when, I suppose, my balance was a little bit off, because I slipped and fell forwards. I was really afraid I’m gonna slam my face onto the icy pavement. However because my hat was a lot thicker than most hats I actually had a cushion. I did fall face first, but it was my forehead that hit on the ground. I was lying there in shock for a second or two . And I realized I was not bleeding, I wasn’t hurt, no scratches or bumps on my face and I was so shocked and relieved. Then slowly but surely I rolled over on to my back, tried to sit up and struggled because even my hands cannot grip anything because everything is so slippery. And I slowly stood up and continued walking . By the time I crossed the parking lot and reached the sidewalk along 90th Ave I was overjoyed. I moved on to enter the mall through Bourbon Street the restaurant area tried to run and walk and shuffle through the mall to catch my bus.

The next day I woke up in pain and was very scared. My neck hurts! I could not even pinpoint where that came from. Because I arrived home late in the evening I didn’t get a chance to tell anybody what happened the night before. Over breakfast I went into the main floor of our house and talk to my aunt and I told her what’s happening with my neck. She was very worried and for good reason. During the vehicle accident in my childhood where my parents and sister were killed, my brother and I were not left unscathed. My major injuries consisted of a lot of wounds causing a lot of blood loss, and a fractured skull. So my aunt was really worried that it might have something to do with my head again, even if it’s been a couple decades since my injury . Then, I told her about the slip and fall I had the night before. Now she was even more worried! She told me to go to a doctor ASAP, because my slip and fall might have affected my head and she said that it actually might be a concussion. Now here’s the thing, I haven’t heard of the word concussion before so I was even more scared and it sounded really serious.

While enduing my neck that was hurting, I took some painkillers and went to school. For this day my classes were at the University of Alberta. I discovered that there is a medical clinic there that students can go to, which is such a relief. So in between my classes, I went to the Student Union Building on the 2nd floor, and try to see a doctor. I’ve never been to this building before, I’ve never been to this clinic before, so I quite don’t know what to expect.

I didn’t have to wait very long and when I told the doctor what is happening how I’m feeling and what happened that might be related. He asked a few questions, touched my head a couple times, and said he doesn’t seem to see get it was anything really serious. And he introduced a brand new word to me. Whiplash! As it turns out, a whiplash can happen when you experience a strong incident like slipping and falling that can cause muscles or joints in other parts of your body to feel tension and be hurt. I was told to take painkillers, take it easy on myself, and wait it out. If I’m still feeling dizzy (if ever), if my neck or my head or other parts of my body are hurting, then I could go back for further help.

A couple days after, I was chatting with my boyfriend at the time. We’re hanging out in his apartment. He is born and raised in Canada so he has experience with a lot of winters both in Alberta and BC where he was from. I told him what happened, I told him what the doctor said , and he said that makes a lot of sense.

Outdoor sidewalk shovelled clearly of snow during winter.

It wasn’t only until a few years after when I learned about the “Penguin walking technique”. I think I saw something about it on social media. I mentioned it to the new boyfriend I was dating then, the guy who ended up being my husband. He said that makes a lot of sense. I told him about the slip and fall incident and how that’s very scary for me. So now, every time we walk around and there is a potentially slippery and icy area he would remind me of the Penguin walking technique, hold my hand and we’ll walk through together.

I think this is the reason why icy sidewalks and roads caused me a lot of stress and anxiety when walking around in the winter. This is particularly important for me as well, as a person who cannot drive. A couple of years ago, there is now an app launched by the City of Edmonton, where you can report icy sidewalks and piles of snow and windrows. Which in many ways is nice. But I really hope that everybody, from policy makers, to building owners, to parking lot owners, to home owners, to ensure that there is at least one straight path that is wide enough, safe enough, accessible enough for everybody to pass through all seasons long.

The Evolution of Audio Announcements- The Captive Transit User Series Part 7

Posted in Edmonton, lifestyle, Local Establishments, Personal, Reviews, Social Issues, UncategorizedTagged , , , , , , , , , 1 Comment

By: Giselle General

This is part of an ongoing series of posts discussion issues I personally encounter while taking public transit in Edmonton. Links to other posts will be added on an ongoing basis:

What is a Captive Transit User? I learned about the term for the first time from the City of Edmonton’s website. The easy definition is: someone who takes public transit because it’s the best (or only available) option for them to travel around. The part about feeling ‘captive’ comes from the restriction that sometimes comes up, perhaps because one is too poor to own and maintain a vehicle, one does not know how to drive, or for medical reasons, cannot operate a vehicle. In many ways, I relate to this a lot. Though I’m pretty fortunate to afford the occasional taxi ride, and with my husband having a car.

“A hundred and eleven street, a hundred and second Avenue…A hundred and twelve street, a hundred and second Avenue… A hundred and thirteen street, a hundred and second Avenue.”

These lady robot announcements weren’t always a part of one’s commute taking the bus here in Edmonton. The first time I started hearing them, I think it’s about 2012 or so, I can’t help but giggle while taking the bus because the voice just sounds monotonous and a bit silly. My brother (who was new to Edmonton at the time) and I would poke fun at the robot voice sometimes. But the more I hear these announcements, the more I appreciate its benefit when taking transit in Edmonton.

When I first came to Edmonton in 2008, I used a print map of ETS to get around. I have both the city-wide map to help me understand the different routes available, and the the route-specific maps as well. I needed to be familiar with the route number 4, 106, 150, 111, 112, 100, 119, 136 and the LRT so I can to go school, work, hang out with friends and do other activities. I still had a flip phone during those early years and Google Maps is not as good as it is now.

A public transit bus rapidly passing through.

I tried very hard to make sure I get off the right bus stop, but in the winter, when it is dark and the windows are frosted it can be tough to look out by the window and keep track. If you end up missing your stop by a few blocks, walking a few extra minutes late at night and in the winter is not something I – or anyone – look forward to.

I also realized that the audio announcements help people with disabilities! I remember reading a quote from a news article from a person who is blind, who said that the automated announcements of the next bus stops are really useful. I bet that for people who are also new to Edmonton, it’s handy as well.

Screenshot of Google Maps showing walking and bus directions in Edmonton.

When I visited New York City last year, a city where sure, there are numbers in the street names, but the system is so different, hearing the audio announcements of the upcoming bus stops, while looking at the app on my phone, helped me navigate around really easily.

But then, we all know that technology is not perfect. When I lived on the further west side of the city, taking the 136 bus, one of the words that is in several street names kept on being mispronounced. For some reason, ‘Potter” became “Potters” and the word next to it loses the letter S at the end. So, Potter Greens Drive sounded like Potters Green Drive. The city’s app for reporting different city issues also wasn’t perfect – there wasn’t an option to report operating issues specific to buses at the time. But I did my best to report it anyways. I really hope it’s been fixed.

At least twice a week, there seems to be technical issues with the LRT announcements when it is supposed to indicate the next station. Either the next station announced is a few stations off, or the announcements were in reverse order. Luckily, now there is an option in the City’s app to report issues about transit vehicle operations.

Selfie of woman outside in winter, wearing a knitted winter hat and most of her face covered in a light blue scarf

LRT stations have additional types of announcements as well which is handy. Particularly right now during the pandemic, there are audio reminders that masks are mandatory. Back in early 2020, both the above-ground and underground LRT stations started to give passengers a heads up that bus transit fares are increasing in the near future.

Overall, audio announcements has been a handy feature for all users of our transit system. I hope that it continues to have the proper resources to maintain and update its functionality so that it works most – if not – all of the time.

Edmonton Experience Story: Coliseum Open House Before Closing

Posted in Edmonton, lifestyle, Local Establishments, relationships, UncategorizedTagged , , , , , , , Leave a comment

By: Giselle General

On December 17, 2017, my partner (now husband) and I decided to take the one last opportunity to tour the Coliseum before it was officially closed down. This is a summary of the tour, including some observations of the area and new things I have learned.

My partner is a born-and-raised Edmontonian, while I moved here when I went to university. That being said, I had a chance to go to the Coliseum a few times. First, for an Oilers game with my partner, then for a few concerts, and also another time for an Oil Kings game, during one of the nights when there was a Teddy Bear Toss.

We went there by taking public transit, which was lovely because it gave my partner greater flexibility. Also from our memory, parking in Northlands is expensive. As the years went by, traveling around by transit is a part of our date that we enjoy, since the buses and LRT vehicles are almost empty and we cozy up in our seat.

A "Points of Interest" map of the Edmonton Coliseum.

When we went to the Farewell Weekend tour, it was pretty quiet. I wonder if it is because it was the last day, or because it was pretty chilly.

The map was a useful guide to particular points of interest, and upon visiting those places, there were signs that explained the function of the area and some interesting historical or sports-related facts. Many places that are not publicly available is available for viewing this time around, such as the locker rooms and bathrooms for the athletes, the media room, fancy suites on the top floor, with a lobby that looked like a hotel.

We both forgot about the open skating opportunity, so instead, we went to the frown row, Corey sat in the penalty box, and asked me to take a photo of him pretending to be upset for being sent to the box. We spent a some time watching people skate around, while enjoying the soda and nachos we bought from the only concession stall that was open.

The skating rink of the Edmonton Coliseum, veiwpoint from the bleachers.

Afterwards, we decided to take the LRT to go to downtown instead of going home right away. At Churchill station we saw a woman painting a mural on the concourse of the LRT station. It was incredible, with patterns of what seemed to be a woman, lots of red birds, and a village and various scenery of a community. I started from a distance when he nudged me to say hello to the artist and chat about the mural. I felt shy at first but my husband reassured me that the artist might actually appreciate the chat. And he was right. I told the artist that she outline seems really interesting, that the elements she’s painted so far look incredible, and inquired her on what the painting is about. She told me that it is part of an initiative called Paint The Rails, which now had resulted to several paintings across different city’s LRT stations.

As we were already in downtown, we decided to stop by the Farmer’s Market and we arrived just in time to see the different shops close down. It’s nice to see the different types of businesses that were there, and we took some photos in front of the nice decoration that were set up in the interior of the City Hall building.

Afterwards we decided to visit the funicular for the first time, which is just a few block away by the Hotel MacDonald. We thought it was really neat and the lookout point at the bottom was great! I remember that one of the benefits of the funicular is for people with mobility aids to have a chance to see our beautiful river valley more closely. Using it ourselves made us realize and appreciate that goal.

After that we decided to head on home. As the Coliseum was accessible by transit and our detour in downtown Edmonton was also accessible by transit, we continued to use transit to head home. It was a lovely weekend date in the winter that we continued to cherish.

Transit Access Influence House Shopping: The Captive Transit User Series Part 6

Posted in Edmonton, Local Establishments, Social IssuesTagged , , , , , , 5 Comments
single family house with a pure white cube style architecture

By: Giselle General

This is part of an ongoing series of posts discussion issues I personally encounter while taking public transit in Edmonton. Links to other posts will be added on an ongoing basis:

What is a Captive Transit User? I learned about the term for the first time from the City of Edmonton’s website. The easy definition is: someone who takes public transit because it’s the best (or only available) option for them to travel around. The part about feeling ‘captive’ comes from the restriction that sometimes comes up, perhaps because one is too poor to own and maintain a vehicle, one does not know how to drive, or for medical reasons, cannot operate a vehicle. In many ways, I relate to this a lot. Though I’m pretty fortunate to afford the occasional taxi ride, and with my husband having a car.

My husband and I live in a nice neighbourhood here in Edmonton, with neighborhoods right beside ours with super fancy, multi-million-dollar houses. Whenever we walk through these sidewalks and streets and see these houses, he would ask me, “Do you want me to buy that house? It looks so pretty!” It’s just a fun conversation topic, more like a little game, we do when we walk around the neighborhoods.

Almost every single time, I would say, “No! Because, where’s the bus stop? There’s none!” The proximity of a reliable bus stop was a very important factor when we were house shopping back in 2015. So during these walks I would wield this response in a swift and sassy manner. For many of fancy houses that is definitely the case. Because people are likely to be driving a car or even multiple cars to get to these homes, there is no expectation of accessible public transit.

In 2015 when we impulsively decided to start shopping for a house, we talked about our most important priorities. Price is a factor of course, and having a space or structure of a home that is easy to convert a portion of into an income property. For my husband, the neighbourhood is also important, so he wanted a house that is on the slightly mature west side of the city close to where he grew up. For me, as I have struggled and learned the hard way that going home from downtown Edmonton in the evening is really difficult, I told him it is very important to have good public transit access to downtown all day and all night.

We were so particular about our requirement for good bus access. When we were talking to our real estate agent, I grabbed a printed city-wide transit map, analyzed the different public transit routes that showed up in the map, grab the highlighter and marked the different areas that we would consider for our new house, and gave it to our real estate agent as a reference.

Paper map with a person's hand pointing on a part of the map

And we managed to find it! We found a house that is along a major road but not as loud and busy as the Whitemud or 87th Avenue, with a reliable and frequent bus route, pretty close to the in-laws’ house, and is easy or possible to construct an income property in the basement. And for a good price!

So for the past almost five years traveling around the city has been a lot easier for me. Going to work, going to the mall, going to downtown or Whyte Ave, and just traveling around the city. It is only what it’s super late at night that I would take a cab to go home and go to my destination.

I know very well, that this is the reason why, my husband has been very angry on my behalf when he saw he proposed new bus routes by the City of Edmonton’s Bus Network Redesign. We are not losing the bus stop that is 20 steps in front of my house, but it drastically will change from a frequent 15-minute bus route into a 30-minute community bus route. The frequent bus routes are either a 7 minute walk, or a 15-minute walk. A major selling feature of the home was ripped out from us, at least that is his impression.

My husband was also worried for other people who might be more entrapped and limited with their housing options. How will the Bus Network Redesign affect them?

Think of someone who is low income, who chose a specific apartment in a busy intersection because of the bus route that is nearby, and they realize that their bus route will be gone after the redesign is implemented. And they are just in the middle of their one-year lease. How is this going to impact their ability to get around? What if, they have an employer, a boss at work, who is not very understanding that this worker might be running late or not be able to fulfill certain work shifts that are given to them because of the changes in the bus route?

I wonder how much collaboration did Edmonton Transit Service have with agencies such as the planning department of the city, or even external ones like End Poverty Edmonton or United Way to determine whether these bus routes are the best way to go moving forward. I remember a few city councilors saying that it is true, the new bus network will not be perfect for the first little bit, and this will provide real-time tangible information and feedback on how the bus routes are working and make changes accordingly. It sounds fancy from a political big picture perspective. How can you explain that to someone who is here in Edmonton as a minimum wage worker still navigating our city in our transportation system, and where external circumstances are a bit more unkind? How about the people whose housing options are limited and employment options are limited; can they put up with a year-and-a-half of waiting for feedback before bus routes can be tweaked and improved in a specific area?

In my volunteering for the transit advisory board, we worked on a report recommending marketing strategies to inform as many people as possible, as early as possible, about the changes in the bus routes. It’s an interesting and neat experience to do research, think of my personal experiences, work with staff of the city, and present right in front of the actual politicians during a city committee meeting. It’s a bit surreal. I really hope that our suggestions are well taken, and that the city staff can identify other ways of notifying Edmontonians from all walks of life. Because for some, they might actually have to move from their home if their transportation options no longer work for them.

This is something my husband offered, to sell our house if being within a 2-minute walk from a frequent bus stop is important to me. I told him that moving is not necessary, at least not for now. I reassured him that a 13 minute walk or a seven minute walk is very manageable and I can handle doing that on a daily basis. These conversations took place before the pandemic, and now, the tediousness of a daily commute is hardly a concern, as I am fortunate enough to have an office job that I can do from home. But not for the “essential workers”.

Two 2-storey homes beside each other with the grassy lawns frosted with snow

The timeline of the implementation of the new bus routes has been delayed due to the pandemic, and I personally don’t know whether I should be relieved or worried. Is it a pain point that is just getting delayed? Or is the right thing to do because there is enough uncertainty in people’s lives? Once the next opportunity becomes available, it will never be perfect but I hope that it will be manageable to those who are most impacted, the captive transit users.

“I Think I’ll Walk Instead”: The Captive Transit User Series Part 5

Posted in Edmonton, lifestyle, Local Establishments, Social Issues, UncategorizedTagged , , , , , , , , , , 6 Comments
Woman wearing an orange fabric mask with plastic windown showing her smile, and wearing a straw floppy hat.

By: Giselle General

This is part of an ongoing series of posts discussion issues I personally encounter while taking public transit in Edmonton. Links to other posts will be added on an ongoing basis:

What is a Captive Transit User? I learned about the term for the first time from the City of Edmonton’s website. The easy definition is: someone who takes public transit because it’s the best (or only available) option for them to travel around. The part about feeling ‘captive’ comes from the restriction that sometimes comes up, perhaps because one is too poor to own and maintain a vehicle, one does not know how to drive, or for medical reasons, cannot operate a vehicle. In many ways, I relate to this a lot. Though I’m pretty fortunate to afford the occasional taxi ride, and with my husband having a car.

Time is money, and time is finite. At the same time, health is wealth. These are the different ideas I wrestle with whenever I think about how to travel to a location, as someone who cannot drive.

My family doctor’s clinic is located in a place that is accessible by public transit. At the same time, I’m aware of how long it takes to go there by walking. I’m very apprehensive about taking the bus right now because at this point in time, wearing masks is not mandatory, it is simply ‘highly recommended‘. I think, it is part of human nature, that if we can get away with NOT doing something, even if it is a small inconvenience, many of us tend not to do it. So what I did is walk the 45 minutes to get there and back. As the posters say, travel only when it’s essential. Might as well follow the advice.

Edmonton Transit Service Poster: COVID19 Update: Travel only if it's essentaial.

I’ve gotten so far as evaluating whether I’ll be capable or brave enough to consider biking to downtown. As I’m short and have a mediocre health levels, I always add 20% to the travel time that Google Maps recommend. If riding a bike takes 35 minutes, then for me it will be close to an hour, which is not bad. Is it worth the switch? But I think about my coworker who cycled to work who got hit by a car last December and was really badly hurt. That scares the daylights out of me. I don’t think I want another permanent dent on my skull. Falling of a mountain cliff and fracturing my skull once in my life is enough, thank you very much.

I heard perspectives that there will be frequent transit users that the system will lose due to COVID19. Unless the policy changes, I am one of them. Through my volunteering with the citizen-based volunteer government advisory board, the Edmonton Transit Service Advisory Board, I expressed my thoughts as clearly as I can. The chair of our board sent an official message to the councilors about the matter. While the outcome is not what we hoped for, there is some comfort in knowing that we made deliberate effort working with the government system in place.

White LRT vehicle on an outdoor train station platform.

In addition to the health-related aspect of wearing a mask, there is a safety component that I need to be more conscious about. As a woman, an Asian woman who visibly looks like one, I am aware of the additional hostility that Asian people are subjected to due to the pandemic. Comments such as “you bring coronavirus in Canada!” or “you’re a dumb sheep for wearing that mask”, can be hurtful, and potentially dangerous if the person saying them is being physically aggressive. That is the reality of sexism, racism and just overall xenophobia. One can argue that it is internalized victim-blaming, but there is merit in doing some preventative measures to stay safe. If I get hurt or killed by a racist, sexist person, I won’t get to continue my goals of living a positive life for myself and the people around me.

So this is where I am. Until mask wearing is more normalized, I will likely steer away from taking transit as much as I can. I might even take an Uber more frequently, given their firm policy of ‘No Mask. No Ride’. It will be interesting to see how transit policy changes in preparation for the upcoming school year.

‘You Don’t Want Me To Be Driving” The Captive Transit User Series Part 4

Posted in UncategorizedTagged , , , , , 7 Comments

By: Giselle General

This is part of an ongoing series of posts discussion issues I personally encounter while taking public transit in Edmonton. Links to other posts will be added on an ongoing basis:

What is a Captive Transit User? I learned about the term for the first time from the City of Edmonton’s website. The easy definition is: someone who takes public transit because it’s the best (or only available) option for them to travel around. The part about feeling ‘captive’ comes from the restriction that sometimes comes up, perhaps because one is too poor to own and maintain a vehicle, one does not know how to drive, or for medical reasons, cannot operate a vehicle. In many ways, I relate to this a lot. Though I’m pretty fortunate to afford the occasional taxi ride, and with my husband having a car.

My in-laws love watching reality TV shows that have a bit of a competitive element to it. Survivor, The Amazing Race and Canada’s Worst Driver are just a few. The one that I’ll focus on in this post is Canada’s Worst Driver.

There are so many complaints I hear all the time about people driving aggressively. Those who are disregarding the rules of the road, or even those who apparently don’t “go with the norm” such as going over 10 km on a highway. Makes we wonder what speed limits are for, if the ‘norm’ is going just a little over it to not make other drivers upset.

What caught my attention closely when watching the show is not the drivers who over-speed or multitask such as putting makeup on while driving on 100k/ hr highways. It’s the nervous, anxious ones. The ones who were clearly shaking as they grip the steering wheel, knuckles turning white as they exit a ramp onto the highway. The ones with tears streaming down their face, as a child on the car seat at the back tries to give comfort by saying ‘mummy please don’t cry’. The ones who need to speak to a family member over speakerphone for comfort during the entire drive, but be really stressed and rude, screaming and snapping at whoever is on the other end.

I feel more convinced that I am likely to become one of those people. I think it was one of the reasons that despite the nagging I got when I was living with my relatives, that I didn’t do anything beyond passing the learner’s test and then having the ID.

I was pretty young, but unfortunately, old enough to understand that driver error might have played the biggest factor in the accident that killed my family members and a bunch of other people. There is a heavy weight of responsibility and implications, that comes from holding the steering wheel of this fast-moving hunk of metal. And most likely, for me personally, a deep sense of fear.

Perhaps this is one of the biggest reasons why I feel more comfortable utilizing all the other options to be a passenger of a vehicle, and not be the driver of one.

With our city’s growing population, there are a few major demographics to consider when it comes to transportation and driving. Seniors, people with permanent disabilities who at some point, won’t be able to drive, and newcomers to Canada who would experience being a ‘captive user’ like me for a while. Those who cannot afford a car, who need to work low-paying survival jobs and won’t yet have the time and money to learn how to drive.

From my colleagues at the lunch table, friends who come to visit my home, and from observing my husband as a passenger, there are so many stressful stories about the issues whey encountered while on the road, either in their own cars, another car causing issues, or even as a pedestrian or cyclist that had to deal with cars. I have genuine fear of making these driving mistakes, even unintentionally, and causing great harm.

I heard that an anxious driver can be much more dangerous than an aggressive one. I believe it. And I’m positive I’m not the only one who would rather not drive, but might feel compelled to grudgingly do so if our transit system is too cumbersome. I’d really rather not do this, and I hope that those involved in providing transit services take this into consideration.

The city has an initiative called Vision Zero (https://www.edmonton.ca/transportation/traffic-safety.aspx) which talks about traffic safety. This is part of the reason why I’m not too objectionable to the idea of having bike lanes, and not just the painted ones on the road, the ones with actual cement island barrier things that separate the lane from the road. This is part of the reason I prefer traffic lights than crosswalks. This is part of the reason I think that the city is doing people a disservice when major roads are shoveled first but not the intersections where a neighbourhood road connects to a major road, resulting to pedestrians crossing the street on an ice rink.

I appreciate the big-picture perspective, and it’s important to not get discouraged on the details. It’s not just an issue with roads, or bike lanes, or trails, it is an issue on transportation.

“I’ll Make it on Time, I Think?” The Captive Transit User Series: Part 3

Posted in Edmonton, Local Establishments, Social Issues, UncategorizedTagged , , , , , , , , , 8 Comments

By: Giselle General

This is part of an ongoing series of posts discussion issues I personally encounter while taking public transit in Edmonton. Links to other posts will be added on an ongoing basis:

What is a Captive Transit User? I learned about the term for the first time from the City of Edmonton’s website. The easy definition is: someone who takes public transit because it’s the best (or only available) option for them to travel around. The part about feeling ‘captive’ comes from the restriction that sometimes comes up, perhaps because one is too poor to own and maintain a vehicle, one does not know how to drive, or for medical reasons, cannot operate a vehicle. In many ways, I relate to this a lot. Though I’m pretty fortunate to afford the occasional taxi ride, and with my husband having a car.

Volunteering and attending events take me to many parts of the city. Whenever people I chat with ask how I got there, and I say “public transit”, there’s a short flash of sympathy on their faces, followed by a slight grimace. One of the reasons is because they know and I know, how much time it takes to get around.

Taking transit, or at least using this method to get around, should never replace a car in terms of speed. I think that’s mindset flaw that many people have, particularly those who drive.

But I am not going to deny the fact that it does take a lot of time to get around places, while being optimistic that the connections that a transit user has to take actually work. Given the realities of travel, traffic, construction, and winter conditions cause a lot of delay. Missing connections cause stress and can discourage people from using public transit, or worse, grudgingly use it day in and day out, while making plans to get out of ‘feeling trapped’ as soon as possible, which is in the form of getting a car.

Frequency and convenience are two important factors that influence the appeal of taking transit.

Honestly, this is why I have mixed feelings with the Bus Network Redesign on a personal level.

First, the very micro-thinking, self-focused, part of me laments that I will lose the frequent bus stop that’s just a few steps away from my house. It’s so close, I shovel snow off the bus shelter during the winter, haha! I mean, the bus stop will not be removed altogether, it will be replaced by a less frequent, local bus route. The frequent major route is a 13 minute walk away.

Second, the solution-focused part of me is curious on how I would adjust to a 7 minute walk eastward, or a 13-minute walk northward to one of the several new, frequent bus routes. The 13- minute walk northward is a more familiar setup for me since I have done the same route on the weekends when taking certain buses. The idea of hopping on a bus that comes every 8 minutes is quite appealing. And since I’m an office worker who sits on my bottom most of the day, I suppose that a walk is actually a healthy thing to integrate in my daily routine.

Finally. the big-picture, community-oriented side of me is hopeful that once this new set of routes and schedules are implemented, there will be some hard evidence that will encourage the city to tweak things for the benefit of Edmontonians. Because I volunteer for our citizens -based government advisory board on public transit, I learned that revamping a city’s entire public transit network is something that many North American cities are going through right now.

The busy and fast paced way we are living our lives, pushes people to do things the quickest way. Traveling is one of those tasks that people don’t always have time or patience for. This is an important consideration when planning, changing, and implementing effective transit services.