Getting Involved: A Review of the Insight Community Surveys

By: Giselle General

In this day and age, thanks to technology and social media, it seems to be very easy to share one’s thoughts and opinions.

This is a quick review of one of the ways I try to get involved in the community, through the power of technology, and why it is worth considering.

I would describe the Insight Community (weblink is https://www.edmonton.ca/programs_services/public_engagement/edmonton-insight-community.aspx) as an online questionnaire program run by the City of Edmonton. Every month, if you have subscribed, you will receive an email with a link to a survey, that answers questions on different topics that the City works on.

How Does it Work?

It’s an easy process. Anyone interested can go to the link and create an account which asks demographics related questions. And then once a month, an email arrives in your mailbox with the survey for the month, what topics it covers, and the deadline.

Email for the January 2019 survey, That’s quite a range of topics. The Opt-in is an opportunity to answer additional in-depth surveys on specific topics.

Why do I do this?

It’s relatively straightforward and easy. I also sometimes feel like I only find out about city issues or changes in programs, bylaws and procedures after the fact. When the shovels are on the ground for that infrastructure change, or the brochures and set and the staff has been hired for a program, it can be more difficult to tweak things around. Since the Insight Community Surveys are part of the public engagement process that city staff need to do, I feel like I am getting an advanced preview of what they are working on. It is also a great opportunity to learn about what is going on outside of my immediate neighbourhood, since sometimes there are also questions about upcoming city-wide infrastructure projects.

Some concerns I hear about the survey is the allegation that it is deliberately self-affirming. Another concern is that allegation that people who may not necessarily know about a topic are giving their opinions on it.

That being said, I personally try not to stress about these parts since it is something I cannot control, and I feel like there are adequate opportunities in the questions to provide written answers. If there is something that I really feel passionate about that is either not covered by a the current survey or that the survey cannot convey my opinions about it, I know that I can contact my elected representative though an email, letter, or phone call. Some lucky constituents may even have an elected representative who is also active on social media, and in that case they can be contacted that way as well.

So, go subscribe and spend a few minutes every month learning about the city and sharing your input! At least for me, these few minutes feel so productive, a time away from browsing for too long on social media, haha!

The Privilege of Hot Water

silver faucet with water flowing

By: Giselle General

Benguet Province, Baguio City, Cordillera Region. These places are associated with cold weather, and that temperature is reflected on the frigid water that comes out of the taps.

During our first planned vacation to the Philippines with my significant other back in 2013, he emphasized that we need to find a place with hot shower. I did tell him stories on how we make warm water for bathing by boiling water using a kettle or a large pot, then mixing that with the bucket in the bathroom that is half-full with cold water. He is not enthused by the idea.

During the second visit to the Philippines just recently, I was able to find more accommodations that boasted the availability of hot water as an amenity. In the bathrooms of these condos, there is an on-demand hot water contraption attached only to the shower plumbing, which means that water everywhere else such as the bathroom and kitchen sinks, still have the default water temperature.

bathroom showerhead with water tank and shampoo bottles

This made me admit that I have gotten too used to the luxury here in Canada, since I found the hot water in some of the accommodations unsatisfactory. It’s honestly very humbling.

Since the first 16 years of my life were spent in the Philippines, I have distinct memories of living without such easy access. And this is not just hot water, but consistently flowing water in general.

When I visited my cousin who is currently living in the home where I used to live in this small mining village, our chitchat was interrupted when she remembered that it is the scheduled hour for water access for all residents. Water is not available all the time, it becomes accessible for an hour at 5 AM, 11 AM and 5 PM. When these times arrive, that would be the main household chore that people have to focus on, simultaneously gathering water in storage containers and doing chores that take up a lot of water such as laundry. Ah, the memories.

kitchen sink and window in poor condition

There are still moments in the past years here in Edmonton, when I would be in the most random of places, like the washroom at the newly renovated third floor of City Centre Mall, of in the washroom of the South Campus LRT station that looks a bit worn down. As soon as I turn the tap or place my hands right where the senor is, water starts streaming down on my hands. At times, surprisingly warm that it can make me a cup of powdered Ovaltine or Milo or tea, if only I had the tools to make one right there.

Access to well-structured plumbing and sewage systems is still incredibly inconsistent in many parts of the world. The quality of plumbing fixtures even varies significantly depending on the location within a small area like a city. From a health standpoint, not just for humans but for the natural environment around where they live, this is really important. As I grow older and have more complicated views about life, I am starting to realize that these realizations will come even more often.

The last accommodations we had during our vacation would arguably be the worst in terms of water access. The water pressure is so weak, that the shower is practically a trickle of lukewarm water, and it took a few minutes to fill a cup of water from the tap on the sink. Maybe it was also the exhaustion from the trip overall, but it made us even more anxious to go home.

We arrived back in Edmonton at almost midnight and collapsed in our beds exhausted, we didn’t even have the energy to shower and clean off the gunk that we got from our long flight. The next morning, we took a shower as early as we could. I cooked breakfast and made coffee, being able to wash the greasy pan in warm water. As I was still adjusting to the fact that we returned to a place where winter is still happening, whenever I washed my hands in the washroom I would turn the hot water tap just a bit more, the flow of warmth providing comfort. I am home, and I know I’m freaking privileged.